Booking Policy

1. Please contact us via email odessarent (at) yahoo.com or via telephone +380-96-574-4632 in order to check apartment availability or if you have any questions.

2. The following information is required for anyone booking the apartment: a) Date of Arrival; b) Date of Departure; c) Number and full name of each guest; d) Country of citizenship of each guest; e) Preferred payment method for the deposit

3. Deposit is required to ensure apartment availability for your requested days, therefore it is highly recommended that you pay it as soon as you hear from us. If the deposit is not made, you will have to confirm again whether or not the apartment is still available, as they go very fast. Apartment is considered reserved after the deposit has been made and you receive a confirmation from us. We suggest that you book the apartment 2-3 weeks prior to your intended stay.

4. The amount of deposit is 15% of the total amount for the amount of days you have selected, but shall be no less then the amount of 1 night stay. All deposits are non-refundable, so please make sure that your travel itinerary is confirmed prior to booking the apartment. Balance is due in cash upon your arrival and check-in. You may select the following payment methods to pay your deposit:

Client is responsible for the payment fees associated with the use of services such as
PayPal, Moneybookers, Western Union, Money Gram, BWT

5. Security deposit of $100.00 for standard, deluxe and economy apartments; and $300 - $500 for VIP apartments must be paid at the check-in. It will be refunded to you once you check-out and we verify that the room is in the same condition as when you checked in.

6. Check-in starts at 13:00 and your check-out is no later then 12:00. If your arrival is prior to 13:00, it will be our pleasure to provide reasonable accommodations, however to be on the safe side please consider booking one night ahead.

7. All services and amenities listed on the individual apartment pages are included in the listed price. Any other services will bear additional costs.

8. Airport pick up service is FREE (4-seats car) for stays of
6 nights and more. Free pick up service is provided
between the hours of 08.00 and 20.00 (Monday -
Saturday). Transfers outside of these hours and rental
periods are available for a fee of $20.

9. Our regular clients, as always, appreciate a 5%
discount.

10. Minimal term of rent depends on the apartment.
Minimal term rent is mentioned in apartment description.
Normally it's from 5-7 nights during high season and from
4 nights during low season.

11. We kindly ask you to provide us with your feedback at
owner(at)dompavlov.com. Your feedback helps us provide
better service.

13. Each our customer is granted free guide brochure,
which contains detailed map of Odessa, information about
Odessa museums, sights, theatres; night clubs,
restaurants and travel agents. We believe this
travel guide will be of a great help during your stay in
Odessa Ukraine.

We look forward to welcoming you in Odessa and doing our best to make your stay here
a pleasant one.